Warn Products?
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- BearCat
- Knows UPS driver on a 1st name basis
- Posts: 366
- Joined: Tue Oct 25, 2005 7:04 am
- Location: Out There, Way Out There!
Warn Products?
Hey All
Just a word about customer service. When I bought the 700EFI I also bought the Warn Plough to go with it. Problem was, after I got eveything mounted the cable from the winch was hitting the upper crossbar on the brush gaurd when attached to the blade. Well I moved the point at where it attaches and now the cable clears. (I would of had to remove the brush gaurd every time I wanted to use the blade) Anyhow I send an e-mail to Warn with a couple pictures not only do they respond they actually called the house and explained why they did it the way they did and wanted to know why and how exactly I made the changes. All in all I spent about a half hour talkin with a "Warn Tech." Kinda cool, I have never had a company do that before.
Bear.
P.S. which one of you two really needs this GPS mount LOL (almost done)
Just a word about customer service. When I bought the 700EFI I also bought the Warn Plough to go with it. Problem was, after I got eveything mounted the cable from the winch was hitting the upper crossbar on the brush gaurd when attached to the blade. Well I moved the point at where it attaches and now the cable clears. (I would of had to remove the brush gaurd every time I wanted to use the blade) Anyhow I send an e-mail to Warn with a couple pictures not only do they respond they actually called the house and explained why they did it the way they did and wanted to know why and how exactly I made the changes. All in all I spent about a half hour talkin with a "Warn Tech." Kinda cool, I have never had a company do that before.
Bear.
P.S. which one of you two really needs this GPS mount LOL (almost done)
- Mr. Miyagi
- Forever On The trail - RIP
- Posts: 2463
- Joined: Mon Jan 12, 2004 10:39 am
- Location: Stockton
Warn is an amazing company.
My cousin had a Warn winch on his Bronco. The controller was broken. Well...my cousin is wheeling on the Rubicon, and we end up BS'ing with a Warn rep. So my cousin tells him about the remote controller (the wired kind) not working....he said don't worry about it..I'll take care of it.
Next week, a whole new wiring kit and controller showed up at his house for free. And this was for a 5 year old winch.
My cousin had a Warn winch on his Bronco. The controller was broken. Well...my cousin is wheeling on the Rubicon, and we end up BS'ing with a Warn rep. So my cousin tells him about the remote controller (the wired kind) not working....he said don't worry about it..I'll take care of it.
Next week, a whole new wiring kit and controller showed up at his house for free. And this was for a 5 year old winch.
The last words spoken before a YouTube video is filmed: "Hold my beer, now watch this..."
Regards,
Ken Hower
RTF Director
http://www.rubicontrail.org/
Regards,
Ken Hower
RTF Director
http://www.rubicontrail.org/
GPS mount was me....
The last words spoken before a YouTube video is filmed: "Hold my beer, now watch this..."
Regards,
Ken Hower
RTF Director
http://www.rubicontrail.org/
Regards,
Ken Hower
RTF Director
http://www.rubicontrail.org/
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